DISCOVER. IMPROVE. EARN.
Using the feedback system and NPS Revizion
+ 22 %
to repeat orders
+ 20 %
to total turnover
- 30%
less ad spend
*based on statistics from partners who are already using the service
Revizion is more than just QR
Feedback & NPS service that helps you increase your profits and LTVLTV (Lifetime Value) — — this is the total profit of the company received from one client for the entire period of cooperation with him..
Collect Feedback
The easiest way to get 50-80% more real reviews. Civilized and convenient, from at least 4 sources, in addition to the QR code.
Adjust your strategy
Work on strategy, product, service, improve
business processes based on information received directly from consumers.
Troubleshoot problems
Find sources of problems, find them. the reasons why customers or distributors are leaving and return them on time.
Make Profit
Get feedback and segment your users. Get more profit by increasing loyalty and implementing promotions for specific customer segments.
How Revizion Does it make life easier for business owners, managers, and employees?
Get important service metrics
Continuously monitor customer service scores in real time.
Monthly Service Level Reports
Receive a detailed report on the quality and service assessment of the company every month.
Control the quality of work
Learn about the actions of the field staff, can take steps to improve the level of service, satisfaction.
Problems are resolved in a timely manner
Have the ability to quickly respond to the error of subordinates, contact the client and resolve the issue. Before a small problem grows into a big one.
Improve the quality of service
Learn about the actions of the field staff, can take steps to improve the level of service, satisfaction.
Get More Happy Customers
Have the ability to quickly respond to the error, contact the client and resolve the issue. Before a small problem grows into a big one.
More than 150 companies have already increased their brand loyalty with Revizion
Among them 60+ are from the segment of large business and retail chains
How It Works REVIZION for large networks
A customer made a purchase or used your services and receives an offer to leave a review / take an NPS survey
Via QR-code without installing the program at your offline point
From our call center operator by phone
Via messenger, email or push notification (with a link)
The client leaves a review (text, photo or video, anonymous or with contact details), which ...
Hosted on a personally generated testimonial page revizion.info
Displayed in your Revizion account
Sent to your Telegram (plus SMS or email).
Appears on your site (immediately or after pre-moderation)
С Revizion you get the most out of the possible
Unique Development Tools
We are not limited to QR codes. You are available 24/7:
Analyze user feedback with customer conversation records, ratings, loyalty statistics and NPS from 4+ sources.
Data on regions and customer segments on convenient dashboards, timely monitoring of the work of subordinates (problems, speed of reaction to a complaint).
Features to respond to customer feedback, send message, launch marketing activities and more.
Personal Service
and branding
A personal manager is working with you, and Revizion tools are individually adjusted to suit your needs: from choosing a survey form to monitoring brand mentions globally.
The service is branded for you (logo, colors, graphic elements).
The NPS audit of the quality of service has flexible settings and allows you to change up to 7 evaluation parameters. You can ask the client anything that interests you.
Grading eNPS employees
and the climate inside the company
Please conduct a Tone of voice survey with Revizion to:
Assess the level of loyalty and satisfaction of employees using the system tools (direct links, pin codes, segmentation by region, object, position).
Get organized data in the form of charts and graphs.
After analyzing the results, identify problem areas and eliminate them, maximizing the effectiveness of the team.
More Features Revizion
Comprehensive Feedback Service
We integrate the NPS system at every point of contact with the client using the following tools: QR codes, call center, Viber, e-mail, SMS, push
Customer retention and return
Identify customer needs and expectations through custom NPS surveys
Increase Profits Through Recommendations
A loyal customer brings at least 10 new customers to the company
NPS Implementation
We are building a process to improve customer experience in the company, we are training employees
Reputation Management
Monitor mentions of your company and competitors on more than 40,000 sites, including social networks
Segmentation and Analytics
NPS analysis and loyalty statistics are segmented by different indicators that you choose (period, type of appeal, rating, object, etc.)
Own call center for NPS polls
Determination of NPS loyalty factors and satisfaction index
Quick Revocation Alert and Customer Response
The chatbot and its own application informs about the review with the opportunity to read the text, photo, video, audio and immediately respond
Custom Enterprise Solutions
Business process audit and flexible approach to creating solutions to improve service
FAQ - Frequently Asked Questions
How many QR codes can be placed on one site?
The number of QR codes on one site
unlimited.
When is a negative review not posted?
In case the situation was resolved with your client and with his consent the review is not published or if the assessment is fake or obscene.
In what areas is it advisable to use the service?
Service is one of the most pressing issues in any business, so using Revizion is appropriate for anyone (online stores, restaurants, beauty salons, etc.).
Connect your business to Revizion in 24 hours
Leave a request, our specialist will contact you within a few minutes and tell you about all the Revizion features for your business.
A few words about the project REVIZION.UA
Revizion is an independent Ukrainian service that collects real reviews about establishments, companies, bloggers. We help business owners see their products and services through the eyes of customers.
What are we doing?
Revizion can be embedded in any CMS. After pasting a simple code, a testimonial block will appear on your site. If you do not have a website, we will create a personal page for the establishment on Revizion.
After that we generate a QR code and short link. Offer it to your visitors (leave stickers on the table, print on tents, send them by e-mail) and get feedback.
Through your personal account, you can collect statistics on the comments received and send mailing. There you can also set up sending bonuses or discounts as a thank you for your response.
Who will benefit from Revizion?
The owners of cafes, restaurants and shops contact us most often. But we are glad to see in our ranks everyone who sells goods and services: hotels, beauty salons, medical centers, travel agencies, private entrepreneurs.
The reviews service is useful for both newcomers and those who have already established themselves in the market. In the first case, you will receive objective feedback about your work. In the second, track the reaction of visitors: did you like the new dish from the chef? Is the administrator friendly? Is the doctor attentive?
Principle: Only Honest Reviews
We publish all the responses - both laudatory and angry. The main thing is that they come from real visitors. To make everything transparent and honest, we:
1. We identify and block fakes.
2. We inform the administration of establishments about negative reviews.
We are currently receiving approximately 300 responses per week. Before posting reviews to the site, we read each one. If we notice signs of a custom comment, then call the visitor and clarify the nuances. What time did you visit the institution? What was the score? Who served? Often fakes leave an invalid phone number or get confused about the answers.
When a company gets a low rating, we call its manager so that he can quickly respond to the client`s comment. If you need to choose the right words to explain a situation or to apologize, we can help.
In any case, all truthful comments, both high and low, go to the review site.
Free for government agencies
We want to help not only private businesses and their clients. Our mission is to create a fair feedback service in various industries throughout Ukraine. Therefore, Revizion is free of charge for government organizations: universities, clinics, public transport carriers.
Currently, the service is most active in Kiev, Lviv and Zhitomir. By the end of 2019, we plan to connect establishments from many other cities of Ukraine.
Our goal is to keep coffee in coffee shops tasty, clean hotel rooms and safe city buses with Revizion. If you want to know how customers feel about your service - welcome!
