DISCOVER. IMPROVE. EARN.
Using the feedback system and NPS Revizion
+ 22 %
to repeat orders
+ 20 %
to total turnover
- 30%
less ad spend
*based on statistics from partners who are already using the service
Revizion is more than just QR
Feedback & NPS service to help increase your profits andLTVLTV (Lifetime Value) — this is the total profit of the company received from one client for the entire period of cooperation with him.
Collect Feedback
The easiest way to get 50-80% more real reviews. Civilized and convenient, from at least 4 sources, in addition to the QR code.
Grow
Improve your product and service, make management decisions based on the needs and wishes of your customers.
Fix Errors
Your feedback will be available to you in X seconds. You can resolve the issue immediately by responding instantly to the customer via Revizion.
Make Profit
Get feedback and segment your users. Get more profit by increasing loyalty and implementing promotions for specific customer segments.
Over 150 companies have already increased their brand loyalty with Revizion
Among them 90+ are from the segment of SMEs (small and medium-sized businesses)
Restaurants / Cafe
02Hotels
03Retail
04E-commerce
05Medical Centers
06Beauty Salons
07Education
for large networks REVIZION для сегмента МСБ
after NPS implementation
Via QR-code without installing the program
From our call center operator
Viber / SMS / Email or push notification
The client leaves a review (text, photo or video, anonymous or with contact details), which ...
Sent to your Telegram chat with reviews
Displayed in your Revizion account
You can quickly respond to your feedback and give feedback
Hosted on the revizion.info reputational platform and promoted by SEO (optional)
* at the request of the client
З Revizion all your customer information is a click away
In your personal account - a complete analysis of the user service with records of customer conversations, ratings, loyalty statistics and NPS.
Real reviews, ratings, wishes, "problems".
Something that sellers, managers, waiters usually keep silent about.
Online statistics on convenient dashboards
The function of responding to customer feedback, the ability to respond and thank you for your loyalty
Revizion - Greater,
than just QR
We are opening dozens of opportunities for our partners there,
where others are limited to QR code
Comprehensive Feedback Service
We integrate the NPS system at every point of contact with the client using the following tools: QR codes, call center, Viber, e-mail, SMS, push
Customer retention and return
Identify customer needs and expectations through custom NPS surveys
Increase Profits Through Recommendations
A loyal customer brings at least 10 new customers to the company
NPS Implementation
We are building a process to improve customer experience in the company, we are training employees
Reputation Management
Monitor mentions of your company and competitors on more than 40,000 sites, including social networks
Segmentation and Analytics
NPS analysis and loyalty statistics are segmented by different indicators that you choose (period, type of appeal, rating, object, etc.)
Quick Revocation Alert and Customer Response
The chatbot and its own application informs about the review with the opportunity to read the text, photo, video, audio and immediately respond
QR Staff Tips
P2P tip transfer to any staff card. Tip statistics
Contactless QR Service
Responsive online menu, staff call buttons, chat for communication with clients
Connection cost Revizion:
adjust yourself
FAQ - Frequently Asked Questions
In what areas is it advisable to use the service?
The issue of service is one of the most pressing in any business, so the use of Revizion is appropriate in any (online stores, restaurants, beauty salons, etc.).
What is the effectiveness of QR codes and do they leave reviews at all?
The average conversion rate for leaving reviews via QR for our customers is 4-15%. A lot of clients perceive such a tool positively and are happy to share their feedback.
. It`s clear with QR, but how else can you collect feedback and measure NPS?
We provide a comprehensive solution for collecting feedback: mailings via Viber, SMS, e-mail, reviews from social networks, Google, integration with your mobile application, online store.
Connect your business to Revizion in 24 hours
Leave a request, our specialist will contact you within a few minutes and tell you about all the Revizion features for your business.
A few words about the project REVIZION.UA
Revizion is an independent Ukrainian service that collects real reviews about establishments, companies, bloggers. We help business owners see their products and services through the eyes of their customers.
What are we doing?
Revizion can be embedded in any CMS. After pasting a simple code, a testimonial block will appear on your site. If you do not have a website, we will create a personal page for the establishment on Revizion.
After that we generate a QR code and short link. Offer it to your visitors (leave stickers on the table, print on tents, send them by e-mail) and get feedback.
Through your personal account, you can collect statistics on the comments received and send mailing. There you can also set up sending bonuses or discounts as a thank you for your response.
Who will benefit from Revizion?
The owners of cafes, restaurants and shops contact us most often. But we are glad to see in our ranks everyone who sells goods and services: hotels, beauty salons, medical centers, travel agencies, private entrepreneurs.
The reviews service is useful for both newcomers and those who have already established themselves in the market. In the first case, you will receive objective feedback about your work. In the second, track the reaction of visitors: did you like the new dish from the chef? Is the administrator friendly? Is the doctor attentive?
Principle: Only Honest Reviews
We publish all the responses - both laudatory and angry. The main thing is that they come from real visitors. To make everything transparent and honest, we:
1. We identify and block fakes.
2. We inform the administration of establishments about negative reviews.
We are currently receiving approximately 300 responses per week. Before posting reviews to the site, we read each one. If we notice signs of a custom comment, then call the visitor and clarify the nuances. What time did you visit the institution? What was the score? Who served? Often fakes leave an invalid phone number or get confused about the answers.
When a company gets a low rating, we call its manager so that he can quickly respond to the client`s comment. If you need to choose the right words to explain a situation or to apologize, we can help.
In any case, all truthful comments, both high and low, go to the review site.
Free for government agencies
We want to help not only private businesses and their clients. Our mission is to create a fair feedback service in various industries throughout Ukraine. Therefore, Revizion is free of charge for government organizations: universities, clinics, public transport carriers.
Currently, the service is most active in Kiev, Lviv and Zhitomir. By the end of 2019, we plan to connect establishments from many other cities of Ukraine.
Our goal is to keep coffee in coffee shops tasty, clean hotel rooms and safe city buses with Revizion. If you want to know how customers feel about your service - welcome!
